Welcome to Dun'Artie - North Carolina Spa
Dun'Artie Etiquett...

What if I have to cancel or reschedule a reservation?
We hope you do not have to cancel. However, we ask that you notify us 24 hours in
advance if you must reschedule or cancel your appointment. Cancellations or changes
within the 24 hours are subject to 50 percent of the treatment price; no shows will be
charged full value of service.

What should I wear?
you should wear whatever is comfortable. Robe and slippers are provided for your
comfort while at Dun’Artie. you will be given the opportunity to disrobe and cover yourself
in privacy. it is customary to wear just your spa robe to your spa services. During your
treatment, our trained professional will drape you appropriately for privacy. if you are
having a facial, we recommend little or no make-up applied before your service and
removing contact lenses. Salon hair color and highlight services require that a smock
be worn in place of personal clothing. if you chose to wear your own clothing, Dun’Artie
is not be responsible for stained, bleached or damaged items.

Should men shave before a facial?
Yes, we recommend that men shave a few hours before a facial.

When should I arrive?
We suggest you arrive 15 minutes prior to your service time. Please understand that your
service will end on time so the next guest will not be inconvenienced. Late guests will
receive the time remaining of their treatment. Full value of the service will be charged.

Can I bring my valuables?
Please leave your jewelry and valuables at home. Lockers are available for Spa guests
to store personal clothing items. Dun’Artie does not assume liability for any valuables.

Use of cellular phones?
Personal communication items are allowed during Salon hair services. However, for
guests in the Spa to enjoy their experience to the fullest, use of cellular phones are not
allowed in these areas. Please ensure they are turned off during this portion of your stay.

Children’s Policy?
Children of all ages are welcome at Dun’Artie. Salon appointments are available for
children of all ages and those not receiving services must be attended to during the
time of your service. no children are allowed in spa treatment area!

Gift Certificates?
Gift certificates may be redeemed for services or retail products. Gift certificates must be
presented at time of appointment and will not be replaced if lost or stolen.

Service is our commitment.
Your Total Satisfaction is our Reward!